The Sunshine Collaborative

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The Sunshine Collaborative

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Terms and Conditions

 

Terms and Conditions

1. Introduction

Welcome to The Sunshine Collaborative website (the "Website"). This Website is owned and operated by The Sunshine Collaborative (referred to as "The Sunshine Collaborative," "we," "us," or "our"). These Terms and Conditions govern your access to and use of the Website, including any products or services offered through the Website. By accessing or using the Website, you agree to be bound by these Terms and Conditions.

2. User Guidelines

  • Account Creation: Currently, no account creation is required to use the Website. Should this change in the future, we will update these Terms and Conditions accordingly.
  • Prohibited Conduct: You agree not to: 
    • Use the Website for any illegal purpose or in violation of any applicable laws or regulations.
    • Infringe upon our intellectual property rights or the intellectual property rights of others.
    • Engage in any activity that interferes with or disrupts the Website or the servers and networks connected to the Website.
    • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
    • Collect or store personal data about other users.
    • Transmit any worms, viruses, or other harmful code.
  • Content Restrictions:  Currently, there are no features on the Website that allow users to submit content. Should this change, we will update these Terms and Conditions with guidelines for acceptable content.

3. Intellectual Property

  • Ownership: All content on the Website, including text, images, graphics, logos, design, and software, is the property of The Sunshine Collaborative or its licensors and is protected by copyright and other intellectual property laws.
  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes.
  • Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, or perform any of the content on the Website without our prior written consent.

4. Disclaimers and Limitations of Liability

  • Website Accuracy: We strive to provide accurate information on the Website, but we do not warrant or guarantee that the content is error-free, complete, or up-to-date.
  • Third-Party Links: The Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.
  • Disclaimer of Warranties: The Website and its content are provided "as is" without warranty of any kind, express or implied, including but not limited to any warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • Limitation of Liability: To the fullest extent permitted by law, The Sunshine Collaborative will not be liable for any damages of any kind arising from the use of the Website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

5. Product Sales

  • Product Descriptions: We strive to provide accurate descriptions of our products, including "AJ & the Constellation of Kindness" and any merchandise. However, we do not warrant that product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.
  • Pricing:  All prices are listed in US dollars and are subject to change without notice.
  • Orders:  We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraud.

6. Returns and Refunds

  • General Policy:  We generally do not accept returns on books or merchandise. However, we may consider returns on a case-by-case basis for items that are damaged or defective.
  • Return Conditions:  To be eligible for a return, you must contact us within 14 days of receiving the item and provide proof of purchase.  Returned items must be in their original condition and packaging.
  • Shipping and Restocking:  You are responsible for all return shipping costs. A restocking fee of 20% of the purchase price may be applied to returned items.

7. Termination

We reserve the right to terminate or suspend your access to the Website, at our sole discretion, for any reason, including but not limited to your violation of these Terms and Conditions.

8. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Kentucky, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms and Conditions or the use of the Website shall be settled by communication via email in an attempt to reach an amicable resolution.

9. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. We will post any changes on the Website and, if the changes are significant, we may also notify you by email.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at leigh@thesunshinecollaborative.com

Important Notes:

  • Legal Review: I strongly recommend having an attorney review these Terms and Conditions to ensure they are appropriate for your business and comply with all applicable laws.
  • Privacy Policy:  Remember to also create a Privacy Policy since you are collecting personal information from users on your website (e.g., names, email addresses, etc. - even through contact forms).

This updated version now includes:

  • Kentucky as the governing law.
  • Dispute resolution by email.

I've removed the mention of the Privacy Policy being on a separate page, as it's best practice to always have one when collecting any user data.

Please keep in mind that while I've done my best to provide comprehensive Terms and Conditions, I am an AI and cannot provide legal advice. An attorney's review is essential to ensure your legal protection.

Return and Refund Policy

 Return and Refund Policy

1. General Policy

At The Sunshine Collaborative, we strive to provide high-quality products and want you to be happy with your purchase.  However, due to the nature of our products (books and merchandise), we generally do not accept returns for refund or exchange except in cases of damage or defect.

2. Damaged or Defective Items

If you receive a damaged or defective item, please contact us at leigh@thesunshinecollaborative.com within 14 days of receiving your order. Please include your order number and photos of the damaged or defective item. We will review your request and, if approved, provide you with instructions for returning the item.

3. Return Process

  • Contact Us:  Initiate the return process by contacting us at the email address above.
  • Approval:  We will review your request and provide you with return instructions if approved.
  • Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the1 item is returned to us safely.
  • Inspection: Upon receiving the returned item, we will inspect it to confirm the damage or defect.

4. Refunds and Replacements

  • Refunds:  If the returned item is deemed damaged or defective, we will issue a full refund to the original payment method.
  • Replacements: If the item is in stock, we may offer a replacement instead of a refund.

5. Non-Returnable Items

The following items are non-returnable:

  • Items that are not damaged or defective.
  • Items that have been used or opened (unless damaged or defective).
  • Items returned without prior authorization.

6. Restocking Fee

A restocking fee of 20% may be applied to any returned items that are not damaged or defective.

7. Changes to this Policy

We may update this Return and Refund Policy from time to time. Any changes will be posted on this page.

8. Contact Information

If you have any questions about this Return and Refund Policy, please contact us at leigh@thesunshinecollaborative.com

Important Notes:

  • Clarity: This policy clearly states your limited return conditions and the customer's responsibility for return shipping costs.
  • Consider Exceptions: While you generally don't accept returns, you might consider making exceptions for specific situations (e.g., wrong item shipped, significant dissatisfaction due to a clear error in product description).
  • Legal Review: As always, it's advisable to have an attorney review this policy to ensure it complies with all applicable laws and regulations.

This Return and Refund Policy complements your Terms and Conditions and provides customers with clear expectations regarding returns.

  • Privacy Policy
  • Terms and Conditions

The Sunshine Collaborative

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