Terms and Conditions
1. Introduction
Welcome to The Sunshine Collaborative website (the "Website"). This Website is owned and operated by The Sunshine Collaborative (referred to as "The Sunshine Collaborative," "we," "us," or "our"). These Terms and Conditions govern your access to and use of the Website, including any products or services offered through the Website. By accessing or using the Website, you agree to be bound by these Terms and Conditions.
2. User Guidelines
3. Intellectual Property
4. Disclaimers and Limitations of Liability
5. Product Sales
6. Returns and Refunds
7. Termination
We reserve the right to terminate or suspend your access to the Website, at our sole discretion, for any reason, including but not limited to your violation of these Terms and Conditions.
8. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of Kentucky, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms and Conditions or the use of the Website shall be settled by communication via email in an attempt to reach an amicable resolution.
9. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. We will post any changes on the Website and, if the changes are significant, we may also notify you by email.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at leigh@thesunshinecollaborative.com
Important Notes:
This updated version now includes:
I've removed the mention of the Privacy Policy being on a separate page, as it's best practice to always have one when collecting any user data.
Please keep in mind that while I've done my best to provide comprehensive Terms and Conditions, I am an AI and cannot provide legal advice. An attorney's review is essential to ensure your legal protection.
Return and Refund Policy
1. General Policy
At The Sunshine Collaborative, we strive to provide high-quality products and want you to be happy with your purchase. However, due to the nature of our products (books and merchandise), we generally do not accept returns for refund or exchange except in cases of damage or defect.
2. Damaged or Defective Items
If you receive a damaged or defective item, please contact us at leigh@thesunshinecollaborative.com within 14 days of receiving your order. Please include your order number and photos of the damaged or defective item. We will review your request and, if approved, provide you with instructions for returning the item.
3. Return Process
4. Refunds and Replacements
5. Non-Returnable Items
The following items are non-returnable:
6. Restocking Fee
A restocking fee of 20% may be applied to any returned items that are not damaged or defective.
7. Changes to this Policy
We may update this Return and Refund Policy from time to time. Any changes will be posted on this page.
8. Contact Information
If you have any questions about this Return and Refund Policy, please contact us at leigh@thesunshinecollaborative.com
Important Notes:
This Return and Refund Policy complements your Terms and Conditions and provides customers with clear expectations regarding returns.
The Sunshine Collaborative
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